Privacy Policy

Privacy Policy

Introduction

Welcome to https://remedial-massage-gold-coast.thebestlocalpro.com (hereafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant local and international regulations.

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at https://remedial-massage-gold-coast.thebestlocalpro.com
  2. Any associated mobile applications or services
  3. Interactions between our users and authorized users
  4. Visits to our websites linked to this Privacy Policy
  5. Communications initiated by us, including newsletters, emails, phone calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before engaging with such services.

Data Collection and Processing

Types of Personal Data Collected

We collect various categories of personal information when you interact with us:

  1. Account Information: Details related to your user account, including login credentials, profile settings, and account history.
  2. Payment Information: Transaction details, billing addresses, and payment method information required for purchasing our services or products.
  3. Financial Information: Financial records and banking information (if provided) for processing payments and refunds.
  4. Purchase Information: Data about the products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Geolocation information provided by your browser or device when visiting our websites or using our services.
  7. Feedback: Your responses to surveys, reviews, or feedback forms, which help us improve our services.
  8. Social Media Information: Content you choose to share with us via social media platforms, including public posts and direct messages.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased on our e-commerce platform.

Data Collection Methods

We collect this personal data through multiple channels:

  • User Input: Directly from you when creating an account, making purchases, filling out forms, or providing feedback.
  • Interactions: Through your use of our applications and services, including browsing behavior, search queries, and service usage patterns.
  • Automated Technologies: Using cookies, web beacons, and similar technologies to collect information about your device and browsing activities (see our Cookie Policy for more details).
  • Third Parties: We may receive personal data from trusted partners or service providers who assist us in delivering services or conducting business operations.

Cookies and Similar Technologies

We utilize cookies and other tracking technologies to enhance user experience, improve website performance, and enable analytics. Cookies can be categorized as:

  1. Strictly Necessary: Essential for the functioning of our website and services, enabling basic features like login and navigation.
  2. Preference: Personalize your experience on our site based on your preferences and choices.
  3. Analytics: Collect data about how visitors use our website to understand and analyze user behavior, optimize content, and improve overall performance.

Users have the option to control non-essential cookies through our Cookie Manager. For more information about cookies and their impact on your privacy, please refer to our Cookie Policy.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws and the purposes for which the data was collected:

  • Personal data is retained as long as necessary for the fulfillment of the original purpose or as required by law.
  • Once the data is no longer needed, it is securely deleted or anonymized to prevent direct or indirect identification.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for communication and data storage to ensure the secure transmission of sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. Our services are designed for a general audience, and we comply with applicable laws regarding the protection of children’s privacy.

Your Data Rights

Depending on your location, you may have specific rights concerning your personal data:

  • Access: Request access to the personal data we hold about you and information about how it is being processed.
  • Rectification: Ask for corrections or updates if your data contains inaccuracies or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances, subject to legal exceptions.
  • Restriction: Limit our processing of your data under specific conditions, such as contesting the accuracy of your data or objecting to its use for direct marketing purposes.
  • Portability: Receive a copy of your personal data in a structured, commonly used format and have it transferred to another controller.
  • Objection: Object to the processing of your data for specific purposes, including direct marketing and profiling.
  • Non-Discrimination: Be free from discriminatory decisions based solely on automated processing of your personal data.
  • Filing Appeals/Complaints: Have your concerns addressed by our privacy team or file a complaint with relevant supervisory authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated through our website or by directly notifying users. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

  • Send us an email at [email protected]
  • Write to us at the following address: [Insert Postal Address]

We are committed to handling your inquiries and requests promptly and efficiently.